On Wed, Apr 1, 2009 at 21:24, Senthil <email@example.com>
Senthil <firstname.lastname@example.org> added the comment:
I doubt if auto-closing if issue after a 14 day non-activity period is a good
idea. The good way to analyze this change is, looking at the current issue
tracker and seeing how many of the tickets have non-activity beyond 14 days. If
there is a huge number, that would give us an idea of churn it will create. This
churn could be for good or bad. Looking the bad side, if the reporter did not
get anyone in the nosy list,his bug will get lost and he may not care again.
My sf.net bugs are open for months.
My suggestion would be to send a remainder email with issue age in days,months
or years to catch attention.
The closing of the issue should catch their attention. And commenting will re-open it so it isn't hard to change the state. I still think that closing a pending issue after 14 days is a good idea.