Issue303

Title Exception when sending a ticket reply via email
Priority urgent Status resolved
Superseder Nosy List ezio.melotti, lemburg, loewis
Assigned To Topics

Created on 2009-10-16.10:27:01 by lemburg, last changed 2010-07-26.15:12:37 by ezio.melotti.

Messages
msg1743 (view) Author: ezio.melotti Date: 2010-07-26.15:12:37
This doesn't seem to be a problem anymore, so I'm closing it.
msg1516 (view) Author: loewis Date: 2010-01-25.07:02:47
Is that still an issue? I have no clue what might have been causing it, but I can't reproduce it right now.
msg1481 (view) Author: lemburg Date: 2009-10-16.10:26:59
Email replies don't appear to work anymore:

This is the mail system at host psf.upfronthosting.co.za.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<roundup+tracker@psf.upfronthosting.co.za> (expanded from
    <report@bugs.python.org>): Command died with status 1:
    "/home/roundup/roundup/bin/roundup-mailgw /home/roundup/trackers/tracker".
    Command output: Traceback (most recent call last):   File
    "/home/roundup/roundup/bin/roundup-mailgw", line 6, in ?     run()   File
   
"/home/roundup/roundup/lib/python2.4/site-packages/roundup/scripts/roundup_mailgw.py",
    line 210, in run     sys.exit(main(sys.argv))   File
   
"/home/roundup/roundup/lib/python2.4/site-packages/roundup/scripts/roundup_mailgw.py",
    line 153, in main     return handler.do_pipe()   File
    "/home/roundup/roundup/lib/python2.4/site-packages/roundup/mailgw.py", line
    554, in do_pipe     self.main(s)   File
    "/home/roundup/roundup/lib/python2.4/site-packages/roundup/mailgw.py", line
    716, in main     return self.handle_Message(Message(fp))   File
    "/home/roundup/roundup/lib/python2.4/site-packages/roundup/mailgw.py", line
    768, in handle_Message     self.mailer.bounce_message(message,
    [sendto[0][1]], m)   File
    "/home/roundup/roundup/lib/python2.4/site-packages/roundup/mailer.py", line
    151, in bounce_message     part = MIMEText(error)   File
    "email/MIMEText.py", line 28, in __init__   File "email/Message.py", line
    218, in set_payload   File "email/Message.py", line 258, in set_charset
    File "email/Encoders.py", line 63, in encode_7or8bit AttributeError: 'list'
    object has no attribute 'encode'



Reporting-MTA: dns; psf.upfronthosting.co.za
X-Postfix-Queue-ID: A51767803E
X-Postfix-Sender: rfc822; mal@egenix.com
Arrival-Date: Fri, 16 Oct 2009 12:20:48 +0200 (CEST)

Final-Recipient: rfc822; roundup+tracker@psf.upfronthosting.co.za
Original-Recipient: rfc822;report@bugs.python.org
Action: failed
Status: 5.3.0
Diagnostic-Code: x-unix; Traceback (most recent call last):   File
	"/home/roundup/roundup/bin/roundup-mailgw", line 6,
	in ?     run()   File
	"/home/roundup/roundup/lib/python2.4/site-packages/roundup/scripts/roundup_mailgw.py",
	line 210, in run     sys.exit(main(sys.argv))   File
	"/home/roundup/roundup/lib/python2.4/site-packages/roundup/scripts/roundup_mailgw.py",
	line 153, in main     return handler.do_pipe()   File
	"/home/roundup/roundup/lib/python2.4/site-packages/roundup/mailgw.py",
	line 554, in do_pipe     self.main(s)   File
	"/home/roundup/roundup/lib/python2.4/site-packages/roundup/mailgw.py",
	line
	716, in main     return self.handle_Message(Message(fp))   File
	"/home/roundup/roundup/lib/python2.4/site-packages/roundup/mailgw.py",
	line
	768, in handle_Message     self.mailer.bounce_message(message,
	[sendto[0][1]], m)   File
	"/home/roundup/roundup/lib/python2.4/site-packages/roundup/mailer.py",
	line 151, in bounce_message     part = MIMEText(error)   File
	"email/MIMEText.py", line 28, in __init__   File "email/Message.py",
	line
	218, in set_payload   File "email/Message.py", line 258, in set_charset
	File "email/Encoders.py", line 63,
	in encode_7or8bit AttributeError: 'list'
	object has no attribute 'encode'
History
Date User Action Args
2010-07-26 15:12:37ezio.melottisetstatus: chatting -> resolved
nosy: + ezio.melotti
messages: + msg1743
2010-01-25 07:02:48loewissetstatus: unread -> chatting
nosy: + loewis
messages: + msg1516
2009-10-16 10:27:01lemburgcreate